Ikeja
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Front Office Assistant Wanted 1 year Customer Service

₦75,000 - 100,000
ZILT NVESTMENT LTD
Ikeja, Lagos State, Nigeria
8 months ago
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Job function
Location
Job Type
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Min Qualification

Requirements

Job Function

Customer Service

Experience

1 year

Responsibilities

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements and Skills

Proven experience as front desk representative, agent or relevant position Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation High School diploma; additional qualifications will be a plus

Description

We are looking for Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.

Company Information

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